Will I be able to watch the live event from my location?

Yes. The live event is available worldwide.

Will there be a video replay and how do I watch it?

Yes. The video replay/s is included in the live event purchase.

Are there any additional fees to watch the video replays?

No, there are no additional fees.

How do I create an account?

Step 1. Click the Login button or the content you wish to watch.
Step 2.
Select the Sign up option at the top of the form.
Step 3.
Fill in the register form and click the Register button.

You will receive an email confirmation for a successfully created account. To find out how to make a purchase, proceed to the next section.

How do I make a purchase?

Step 1. Click the content you wish to watch.
Step 2.
Enter your login credentials (email and password).
Step 3.
Select the desired price option and click Next.
Step 4.
Enter the required information.
Step 5.
Click the Pay button.

You will immediately receive access and an email confirming your purchase. In case the page does not load, please click the refresh button.

How do I login and watch?

Step 1. Click the Login button or the content you wish to watch.
Step 2.
On the form that appears, enter your login credentials (email and password).
Step 3.
Click on Login.

The page will then refresh and if you have already purchased, the paywall will disappear. If you haven't purchased, please follow the guidelines above on How do I make a purchase.

How do I reset my password?

Step 1. Navigate to the login form by clicking on the Login button or on the content you wish to watch.
Step 2.
Click the Forgot Password link below the password field on the login form.
Step 3.
Enter your email address and click the Reset button.
Step 4.
A new window will pop up. Make sure to leave it open.
Step 5.
Check your email. You will receive a password reset token. If you don’t see it in your Inbox, make sure to check your Spam and Trash folders.
Step 6.
Copy the Token and paste it in the first field of the window that popped up previously.
Step 7.
Enter your new password in the second and third field.
Step 8.
Click Set.

If you do not receive a password reset token please contact us at support@inplayer.com.

Can I watch on multiple devices with my account?

You can watch on one device for each account. Viewing from multiple devices on one account is not allowed.

Is payment on your site secure?

Yes! All sensitive data we handle is sent via SSL. 
This is not indicated as a site-wide use of HTTPS as it is not; it’s purely the calls that need to be made via HTTPS such as private user details or payment information.
The security of the site is visible using any website inspection tool.

Why was my credit card declined?

Credit or debit card can be declined in the following cases:

1. Lack of funding.
2. The fraud control system flagged the user as suspicious.

Please contact your bank.

For additional questions or assistance please contact us at support@inplayer.com.

What is a CVV number and how do I find it?

The CVV Number (“Card Verification Value”) is the 3 digit number located at the back of your VISA®, MasterCard® and Discover® branded credit and debit cards. On your American Express® branded credit or debit card it is a 4 digit numeric code.

Where can I find your Terms and Conditions?

You can find InPlayer’s terms and conditions on the following link:

http://inplayer.com/terms/

Event FAQ Pages

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